Privacy Policy

HEAVENLY TECHNOLOGIES, LLC

PRIVACY POLICY

Effective Date: June 1, 2026

Heavenly Technologies, LLC ("Heavenly Technologies," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, support systems, and online booking tools.

INFORMATION WE COLLECT

We may collect information including:

• Name
• Email address
• Phone number
• Business name
• Billing information
• Service requests
• Files, screenshots, or attachments submitted through support forms
• Appointment booking information
• IP address
• Device information
• Browser information
• Website usage data

HOW WE USE YOUR INFORMATION

We use information collected to:

• Provide technology support and repair services
• Schedule appointments and service requests
• Communicate regarding services and support
• Process payments
• Improve website functionality and customer experience
• Respond to inquiries
• Maintain security and prevent fraud
• Comply with legal obligations

FILE UPLOADS AND TECHNICAL INFORMATION

When submitting files, screenshots, diagnostic reports, or other attachments for support purposes, you acknowledge that such files may contain personal or business information. Heavenly Technologies will use uploaded files solely for troubleshooting, support, diagnostic, and service-related purposes.

CUSTOMER DEVICES AND DATA

While providing support services, Heavenly Technologies may temporarily access files, settings, software, networks, or systems necessary to diagnose and resolve technical issues. We will make reasonable efforts to protect customer information and only access data required to perform requested services.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and understand visitor behavior.

You may disable cookies through your browser settings; however, certain website functions may not operate properly.

INFORMATION SHARING

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Payment processors
• Website hosting providers
• Scheduling and booking platforms
• Email communication providers
• Analytics providers
• Legal authorities when required by law
• Successors in the event of a merger, acquisition, or business transfer

DATA RETENTION

We retain information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

YOUR RIGHTS

You may request to:

• Access your information
• Correct inaccurate information
• Delete information when legally permitted
• Opt out of marketing communications

Requests may be submitted using the contact information listed below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

CHILDREN'S PRIVACY

Our services are not directed toward children under thirteen (13). We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will become effective when posted on this website with an updated effective date.

LIMITATION OF LIABILITY

While Heavenly Technologies takes reasonable precautions to protect information and systems, we are not responsible for unauthorized access, data loss, cyber incidents, or security breaches caused by third parties, internet service providers, software vendors, customer actions, or circumstances beyond our reasonable control.

CONTACT US

Heavenly Technologies, LLC

Andrew Dessesseau IV
Founder & Lead Technology Specialist

Phone: (409) 499-3828
Email: andrew@heavenlytech.us
Website: heavenlytech.us

Serving Southeast Texas, Greater Houston, and Remote Clients Nationwide

"It's A Heavenly Touch"